Free AI receptionist trial: Try Call Sure free for 14 days.
14 days or 60 minutes of calls, whichever runs out first, with everything in Business. No card needed. Sign-up isn't open to everyone yet. Leave your details for early access and we'll be in touch to set up your trial.
- 14 days or 60 minutes of calls, whichever runs out first
- Up to 5 team members
- No card needed
Can't wait? Ring 07 3608 1800 to hear our own receptionist, or book a demo and we'll walk you through it.
Get early access to the free trial
What's included
Everything in Business, free.
Plans differ only in price, minutes and team size, so your trial answering service works just like the real thing.
- 14 days or 60 minutes of calls, whichever runs out first
- Up to 5 team members
- No card needed
- Answers 24/7, with a voice you choose
- Warm transfers with accept or decline
- Messages, summaries and transcripts
- Call alerts by email
- Business hours, day by day
- Departments and a catch-all
- Optional call recording
- Two-step sign-in
- Call records stored in Australia
How it works
From sign-up to your first answered call.
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1
Sign up
Create your account and add your website if you have one. No card needed.
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2
Check your assistant
We draft your assistant from your website for you to check: your services, what to ask callers, your hours. Edit anything. No website? Brief it like a new receptionist. Then add your team and your hours.
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3
Confirm your number
Keep your number. We ring the number your customers call and read out a 6-digit code. Type it in to show the number is yours.
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4
Forward your line and test it
Forward your line to the Call Sure number we give you: always, when you don't answer, when you're busy, or after hours. Then press "Test my forwarding" to check calls reach your assistant.
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5
You're live
Your assistant answers your calls, and every call shows up in your dashboard with a summary and transcript.
When the trial ends
No surprises when it's over.
You won't be charged. Nothing is billed until you choose a plan and add a card.
Choose a plan, keep your number
Choose a plan at any time to keep going on the same number.
Otherwise, calls go to your team
If you don't choose a plan when the trial ends, calls go straight to your first team member during business hours, and callers outside business hours hear a short apology asking them to call back.
The number we lent you is released
A Call Sure number we lent you for the trial is released 7 days after the trial ends.
The full trial rules are in our Terms.
After the trial
Choose a plan when you're ready.
No lock-in contracts. Prices in Australian dollars, plus GST.
Essentials
$149 + GST / month
$163.90 incl. GST
- 200 minutes of calls a month
- Extra minutes $0.60 + GST each
- 1 team member
- Warm transfers, messages and transcripts
No setup fee
Choose this planRecommended
Business
$299 + GST / month
$328.90 incl. GST
- 500 minutes of calls a month
- Extra minutes $0.50 + GST each
- Up to 5 team members
- Warm transfers, messages and transcripts
No setup fee
Choose this planPremium
$499 + GST / month
$548.90 incl. GST
- 1,000 minutes of calls a month
- Extra minutes $0.40 + GST each
- Unlimited team members
- Warm transfers, messages and transcripts
No setup fee
Choose this planEvery account starts with a 14-day free trial: 60 minutes of calls with everything in Business, no card needed. Prices are in Australian dollars and exclude GST. Minutes reset monthly on every plan, annual included. One phone number per business.
FAQ
The free trial, answered.
Still wondering? Ring 07 3608 1800 and ask our receptionist, or email [email protected].
What is in the free trial?
14 days or 60 minutes of calls, whichever runs out first, with everything in Business, with no card needed. It is one trial per business. Choose a plan at any time to keep going on the same number.
What do I need to get started?
The phone number your customers call, and a way to change its call forwarding (usually a short code you dial, or your phone provider's app). The mobile numbers of anyone who should take calls. And your website, if you have one, so we can draft your assistant for you to check. No card for the free trial.
How long does it take to set up?
Usually the same day. Sign up and add your website if you have one: we draft your assistant from it for you to check and edit. Add your team, then forward your line. We confirm your number and your team's phones with a quick code call and test your forwarding, and you are live.
Do I have to write the instructions myself?
No. Give us your website and we'll draft them for you to check and edit. We read up to 10 public pages of your site and draft your greeting and what your assistant should know: your services, what to ask callers and your hours. Suggested hours and team members are only applied if you choose, and a "Please check" list flags anything unclear or contradictory. No website? Brief it yourself, like a new receptionist.
Why do you ring my number with a code?
To check the number is really yours before we connect it, and the same for each team member's phone before a transfer can ring it. We call, read out a 6-digit code, and you type it in. It takes a minute.
How does forwarding work?
We give you a Call Sure number to forward your business line to. You set the forwarding on your phone, usually by dialling a short code we show you, then press "Test my forwarding": we ring your line and check the call reaches your assistant. Your assistant starts answering once the test passes.
Does my own phone still ring?
Your choice. Forward every call and your assistant answers them all. Or forward only when you are busy, don't answer or have no signal: your phone rings first, and your assistant picks up the calls you miss. For after hours only, switch forwarding on when you finish for the day, or use your phone system's time rules.
How do I pay?
By card. You add it when you choose a plan, not when you sign up. Plans are billed in advance, and extra minutes are added to a later invoice. Invoices are in your account.
Am I locked into a contract?
No. Monthly plans run month to month. Cancel from your account any time and your plan runs to the end of the period you have paid for. Upgrade straight away, or move to a smaller plan at your next renewal.
See it working for your business.
Book a demo and we'll set up an account in your business's name. Add your own phones, call it, and try a transfer yourself. Or hear our own receptionist right now.